FAQ

What Would You Like to Know?

We get asked so many different questions - and we know that every single one is vitally important - but it’s impossible to list them all. These are some of the most common and important questions we get asked. If you’d like to ask us something not covered below, feel free to reach out and we’ll be happy to assist you.

WHAT’S YOUR SUCCESS RATE?

The global success rate is scary to mention the least. In doing our best to break the cycle of relapse, we are finding great results by employing collaborated effort with our various professional staff and our clients' family members and significant others in networking to form support for loved ones in their recovery.

WHAT TYPES OF INSURANCE DO YOU ACCEPT?

Most medical aids cover our services

WHICH ADDICTIONS DO YOU TREAT?

We mainly treat drug addiction and alcoholism, though we often find co-occurring addictions such as sex & love addiction, gambling, etc., that we then treat concurrently within the therapy programme as adjusted by our professional team.

ARE YOU REGISTERED AND LICENSED?

We are registered with the Department of Social Development (DSD) and licensed with the Health Professions Council of South Africa (HPCSA)

HOW MANY INPATIENT CLIENTS DO YOU HAVE AT ANY GIVEN TIME?

The number of clients regularly fluctuate. We are zoned and certified to cater for up to 14 inpatient clients at a time, however, we do our best to keep the number to a maximum of 10 and below since this allows for adequate spacing and attention in service to our clients.